LEGAL REFERENCE

u999 par aap ke haqooq aur zimmedariyan

Hamara platform Pakistan mein kaam karta hai aur ham apni tamam sharaitn saaf rakhtey hain. Jab aap apna account kholte ho, aap in sharaitn se raazi hote ho...

Account SecurityWithdrawal RulesLocal Payment LawsDispute Resolution
u999 u999 par aap ke haqooq aur zimmedariyan

Hamari sharait ke mukhya nuqat

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RAASTA

Agarham se raabta kayn

Live Chat Support Hamara team din bhar aap se baatein karne...
Email Support Lambi sareekhon ke liye email likhaiyain. Ham 24...
Account Settings Apne account se directly apni sharaitn dekh sakte...
BHAROSAY KE ISHARAY

Humpe bharosa kyun kren

Real Payment Rails

JazzCash, Easypaisa, SadaPay aur Raast—ye sab Pakistan ke asli payment rails hain jo har din karti hain.

Clear Account Flow

Deposit aur withdrawal dono transparent hain. Aap dekh sakte ho kahan rupiya gaya, kab process hua, kya status hai.

No Hidden Fees

Hamari sharaitn mein likha hai ke withdrawal par kya charge hai. Koye surprise nahi, koye chhupa hua kuch nahi.

Identity Verification

Sekhond account ko roknay ke liye ham identity check karte hain. Aapka pesa safe rahta hai kyunke sirf sahi person...

Account Control

Aap apne account settings mein anytime changes kar sakte ho. Password badlo, contact update karo, notification control karo.

Dispute Support

Agar transaction mein confusion ho to hamara team investigate karta hai aur fair decision leta hai.

SHRAIT AUR SIYANAT

Hamari sharaitn dusron se alag hain

01

Local Payments First

Ham sirf Pakistan mein kaam karte hain aur JazzCash, Easypaisa, SadaPay aur Raast use karte hain—koye videshi method nahi.

02

Fast Withdrawals

Hamari sharaitn mein likha hai ke withdrawal 24 ghante mein process hone chahiye. Koi aur 3-5 din leeta hai.

03

Simple Verification

Ek baar verify ho jao to har deposit aur withdrawal aasan ho jaata hai. Koye roze-rozmarrah check-in nahi.

04

Transparent Fees

Hamari sharaitn mein har charge likha hai. Withdrawal par 2% charge hai—so likha hai, aur kuch nahin.

05

Account Safety

Ham tumhare password ko encrypt karte hain aur login attempts ko track karte hain. Suspicious activity pe alert bhejte hain.

06

Dispute Timeline

Agar koi masla ho to 7 din mein decision hota hai. Yeh sharait likhi hai, aur ham follow karte hain.

07

No Account Freezing

Agar tum normal khel rahe ho to koi reason nahi ke account freeze ho. Hamari sharaitn sirf fraud ke liye frozen account bataati hain.

PLATFORM KI KHUSUSIYATAIN

Jo u999 ko alag banata hai

Pakistan-Built Platform Hamara platform Pakistan ke liye banaya gaya hai. Deposits aur...
Roman Urdu Support Aapka account, sharait, support sab kuch Urdu mein likha hai...
Real-Time Account View Apne account dashboard mein sab kuch dekho—deposits, withdrawals, balances, transaction...
Secure Login Password encryption aur two-factor checks se tumhara account safe rahta...
24/7 Support Access Raat, din, subah, sham—jab bhi tumhe sawal ho, live chat...
Monthly Statement Har mahine aapka account statement download kar sakte ho. Saare...

Sharait ke baare mein sab kuch samajhiye

Nahi. Hamari sharaitn mein likha hai ke withdrawal se pehle identity verify hona zaroori hai. Iska matlab CNIC ya passport se check hota hai. Verification 1-2 ghante mein complete ho jaata hai.

Hamari sharaitn ke mutabiq, withdrawal 24 ghante mein process hona chahiye. JazzCash, Easypaisa, SadaPay aur Raast sab ke liye same timing hai. Agar 24 ghante baad pesa na aaye to support se contact karo.

Hamari sharaitn sirf fraud ya suspicious activity par account freeze karti hain. Agar tum normal khel rahe ho aur rules follow kar rahe ho to freeze nahi hoga. Agar freeze ho to reason likha jayega.

Haan, hamari sharaitn mein likha hai ke 2% charge hai har withdrawal par. Agar 1000 rupiah nikaalo to 20 rupiah charge hoga aur 980 tum tak jayega.

Agar tum galat amount deposit kar diye to support team se likho. Shahid 48 ghante mein investigate karte hain. Agar galti proven ho to refund diye jayega.

Hamari sharaitn kahti hai ke strong password rakhna zaroori hai. Koi aur ko mat batao. Password change kar sakte ho har mahine. Login attempts track hote hain.

Hamari sharaitn account sharing ko ban karti hai. Agar tum multiple accounts se same IP se login karo to freeze ho sakta hai. Sirf aap apne account use karo.